Partners & Team

Most alterations are completed within two weeks, plus shipping time.

Allow up to four weeks plus shipping if we need to source zippers, buttons, or other accessories, or for knitwear and darning repairs.

Prices for all alterations can be found in the services section of our site.

Shipping is a $15 flat rate and covers two-way postage.

If you need assistance with hem details, garment features or would like a custom quote please contact our friendly customer care team.

We don't offer alterations on bridal wear but if know of a bridal wear specialist close to you we are happy to give recommendations, please contact us.

As an online only business we can't offer fittings or take in person measurements. We have a number of guides on our website to make taking your alterations measurements easy.

If your situation is not covered by our measurement guides please contact us, we are always happy to give personalised advice, tips and recommendations.

Our head office is in Melbourne, Australia. The social enterprises we currently partner with are based in Coburg, Collingwood and North Melbourne. Our in house tailors generally work from home.

Yes! You can drop off at 4,000+ Australia Post stores using a QR code (no printer needed), or mail from any red street posting box (printer required).

We'd love to help you, please contact our friendly customer care team.